Quality – ISO 9001:2015 Registered & ISO 17025 Accredited

Acuren maintains a comprehensive management system in accordance with rigorous quality assurance standards across multiple industries. Our management system meets the requirements of ISO 9001:2015 (Canada) and is also certified across multiple locations. Several or our US and Canada laboratory locations are also ISO 17025 accredited for a wide scope of services which include both destructive and nondestructive testing.

The intent of our Quality Management System (QMS) is to ensure that all services inspection, testing, engineering, rope access and integrated service activities consistently meet both customer and regulatory requirements, with a focus on continual improvement. The QMS is just one way that Acuren provides enhanced customer service, in addition to other important areas of focus such as safety, environment and health, and business success.

Beyond the Foundation for Quality

Our commitment to reliability is manifested in robust, highly visible, and actively managed quality systems. Our foundation for quality service delivery is to:

1. Scope: Ensure a clear understanding of the full scope of service to be delivered;
2. Plan and schedule: the complete delivery of the service (including all deliverables);
3. Competency: Employ technicians that are trained, competent and certified;
4. Equipment: Only use properly calibrated and functioning equipment;
5. Procedures: Provide consistency of service delivery through the use of technical procedures that apply to the appropriate code, standard and/or client specifications;
6. Acceptance:
   1. Internal: Ensure that the service is accepted internally prior to finalizing the outputs;
   2. External: Obtain the client’s acceptance for the service and follow up;

Our quality system expands beyond the above foundation, and includes ongoing training beyond industry standards, clear and timely reporting, supply chain, change management, systematic auditing, and quality metrics.

Acuren has operated within the framework of a formal quality program for more than two decades. Our procedures are an integral part of daily business practices. Our commitment to continuous improvement is fundamental to delivering value to our customers.

To download a copy of Acuren’s ISO certificate, please click here.

Service Line Excellence

Acuren’s quality program is focused on service line excellence and meets multiple industry and service specific standards and regulations including the following:

NDT:

• CWB CSA W178.1 Certification of Welding inspection organizations
• AS7003 National Aerospace and Defense Contractors Accreditation Program (Nadcap)
• ISO 17025 Testing & Calibration Laboratories (NDT)
• Transport Canada Aircraft Maintenance Organization for NDT

Engineering & Lab:

• ISO 17025 Testing & Calibration Laboratories (Mechanical & Chemical Testing, Failure Analysis, Calibration)
  • AKRON (Testing)
  • CINCINNATI (Calibration & Testing)
  • CINCINNATI (Testing)
  • EAST HARTFORD (Mechanical)
  • EDMONTON (Mechanical)
  • HAYWARD (Mechanical and Chemical)
  • INDIANAPOLIS (Aerospace Quality System)
  • INDIANAPOLIS (Testing)
  • NEW CASTLE (Chemical and Mechanical)
  • OAKVILLE (Mechanical)
  • RICHBURG (Testing)
  • RICHMOND (Mechanical)
  • WEST BOYLSTON (Mechanical and Chemical)
• ABSA AB-515 Certificate of Authorization Permit to perform integrity assessments of pressure equipment in Alberta
• National Board NB 369 Accreditation as an Authorized Inspection Agency (AIA) for the certification of in-service pressure equipment, repairs and alterations

Industrial Services:

• Structural Steel Welding: CWB CSA W47.1 Certification for Fusion Welding of Steel
• Pressure Welding Repair & Alteration across multiple provinces including but not limited to:
  • TSSA Certificate of Authorization (Ontario)
  • ABSA Certificate of Authorization Permit (Alberta)
  • Technical Safety BC (British Columbia)
  • New Brunswick Department Public Safety
  • Regie du batiment du Quebec (RBQ)
• National Board R & PP stamp

Nuclear Services:

• CSA N285.0 TSSA Certificate of Authorization
• CSA Z299.1 Quality Assurance program